These General Terms (the "General Terms"), including the Service Agreement to which these General Terms are attached, define the relationship of Knaq and Customer set forth on the Service Agreement and apply to the Subscription Services, the Equipment, and the Support Services (if any) which Customer has purchased from Knaq as set forth in the Service Agreement. In addition to these General Terms, all applicable addendum, schedules, and other documents, including Customer's Service Agreement, are hereby incorporated herein by reference. The parties understand and agree that addenda, schedules, or other documents signed by the parties and referencing these General Terms for the provision of additional services and products may be entered from time to time during the Term by the parties.

THESE TERMS ARE A LEGAL AGREEMENT. BY ACCEPTING THESE TERMS THROUGH A SITE, WEB APP OR MOBILE APP, OR BY ACCESSING AND USING THE SERVICES (INCLUDING THE SITES) OR PRODUCTS, YOU ARE ACCEPTING AND AGREEING TO THESE TERMS ON BEHALF OF YOURSELF OR THE ENTITY THAT YOU REPRESENT IN CONNECTION WITH THE ACCESS AND USE. YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY AND CAPACITY TO ACCEPT AND AGREE TO THESE TERMS ON BEHALF OF YOURSELF OR THE ENTITY THAT YOU REPRESENT. YOU REPRESENT THAT YOU ARE OF SUFFICIENT LEGAL AGE IN YOUR JURISDICTION OR RESIDENCE TO USE OR ACCESS THE SERVICES AND PRODUCTS AND TO ENTER INTO THIS AGREEMENT. IF YOU DO NOT AGREE WITH ANY OF THE PROVISIONS OF THESE TERMS, YOU SHOULD DISCONNECT YOUR SERVICES OR PRODUCTS FROM YOUR ACCOUNT AND CEASE ACCESSING OR USING THE SERVICES AND PRODUCTS.

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Defined Terms

Affiliated Entities means the service providers, licensors, licensees, vendors, and independent contractors of Knaq.
Customer Data shall mean the data collected, used, processed, stored, or generated as the result of Customer’s use of the Knaq Monitoring System. Customer Data is and shall remain the sole and exclusive property of Customer.
Equipment means the equipment ordered from or provided by Knaq as part of the Knaq Monitoring System as set forth in the Service Agreement.
Service Technician means Knaq personnel or it’s independent contractors or partners who have been trained to install and service Knaq Equipment and have access to Knaq proprietary applications.
Software means the object code version of any software to which Customer is provided access as part of the Subscription Services, including any Updates or new versions.
Start Date means the first day of the month in which Knaq begins billing Customer for the Knaq Monitoring System and is set forth in the Service Agreement.
Subscription Services means the proprietary Software which is hosted by Knaq and made available to Customer via the Internet as specified in the Service Agreement.
Knaq Monitoring System means the Subscription Services and the Equipment.
Updates means any patch, bug fix, release, version, modification, or successor to the Subscription Services.

These General Terms (the "General Terms"), including the Service Agreement to which these General Terms are attached, define the relationship of Knaq and Customer set forth on the Service Agreement and apply to the Subscription Services, the Equipment, and the Support Services (if any) which Customer has purchased from Knaq as set forth in the Service Agreement. In addition to these General Terms, all applicable addendum, schedules, and other documents, including Customer's Service Agreement, are hereby incorporated herein by reference. The parties understand and agree that addenda, schedules, or other documents signed by the parties and referencing these General Terms for the provision of additional services and products may be entered from time to time during the Term by the parties.

THESE TERMS ARE A LEGAL AGREEMENT. BY ACCEPTING THESE TERMS THROUGH A SITE, WEB APP OR MOBILE APP, OR BY ACCESSING AND USING THE SERVICES (INCLUDING THE SITES) OR PRODUCTS, YOU ARE ACCEPTING AND AGREEING TO THESE TERMS ON BEHALF OF YOURSELF OR THE ENTITY THAT YOU REPRESENT IN CONNECTION WITH THE ACCESS AND USE. YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY AND CAPACITY TO ACCEPT AND AGREE TO THESE TERMS ON BEHALF OF YOURSELF OR THE ENTITY THAT YOU REPRESENT. YOU REPRESENT THAT YOU ARE OF SUFFICIENT LEGAL AGE IN YOUR JURISDICTION OR RESIDENCE TO USE OR ACCESS THE SERVICES AND PRODUCTS AND TO ENTER INTO THIS AGREEMENT. IF YOU DO NOT AGREE WITH ANY OF THE PROVISIONS OF THESE TERMS, YOU SHOULD DISCONNECT YOUR SERVICES OR PRODUCTS FROM YOUR ACCOUNT AND CEASE ACCESSING OR USING THE SERVICES AND PRODUCTS.

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